Who leads whom, when and how in India

The art of managing Indian employees is therefore often to use suggestions to enable them to answer in the affirmative. Not: "What is the problem?", because here the Indian employee is expected to point out something inharmonious. As a way out, he would try to divert attention from the problem ('No problem'). But: 'We've come across a problem here that we should solve together, don't you think so too?'. The young, unmarried Indian worker in particular can reply: 'Yes, you're right', thus creating harmony between himself and his superior.

Essay in »Interkulturell führen. Diversity 2.0 als Wettbewerbsvorteil«, edited by Connie Voigt

ISBN 978-3-03823-514-9